Privacy Policy

Last updated: October 27, 2023

Welcome to ElmoGenie ("we", "us", "our", or "the Platform"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us through our contact page.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you use our services, as well as certain information that is automatically collected.

  • Information You Voluntarily Provide: When you contact us through the contact form or register for our services, we collect personal information such as your name and email address. The text prompts you use to generate images are also processed, but we strive to minimize association with personal identities.
  • Information Automatically Collected: When you visit our website, we automatically collect certain information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information about how and when you use our services. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.

2. How Do We Use Your Information?

We use the information we collect for various business purposes, including:

  • To provide and maintain our Service: Including to operate our AI image generator.
  • To improve our Service: We use your information to understand user behavior to improve our platform.
  • To communicate with you: To respond to your inquiries and requests.
  • For security and fraud prevention: To monitor and prevent fraudulent activity.

3. Will Your Information Be Shared?

We only share information in the following situations:

  • Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  • Service Providers: We may share your data with third-party service providers that help us operate our website and services (such as website hosting and data analysis).

4. How Do We Protect Your Information?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

5. Cookies and Other Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

6. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.